Feedback | Infiniti Group


How to send in a compliment, comment or complaint.

We actively encourage feedback from our customers, both good and bad, so we can continuously improve and ensure we’re continuing to provide a service that is of the highest quality.

We take all complaints and concerns very seriously and aim to settle each one thoroughly and satisfactorily.

By email:

By phone:

Scarborough: 01723 500888

Pudsey: 0113 426 5550

By letter or In-person:


16 & 17, Olympian Trading Estate, Cayton Low Rd, Eastfield, Scarborough,YO11 3BT


Unit 12 Prospect Park, Infiniti Scaffolding & Roofing, Grangefield Industrial Estate, Pudsey, LS28 6LF

Your complaint may be resolved by way of an apology, providing the service required or by providing an acceptable explanation of the circumstances after an investigation.